Terms and Conditions

Uploaded Photos

Our company offers you a service that allows you to upload your photos so that we can ship your custom framed layout to you completely finished. While we love the idea of providing this service for you, there are a couple of terms and conditions:

You may not upload an image that is from a professional photographer. It is illegal for us to print it for you.

We will not accept or print any image that is deemed vulgar or inappropriate by our staff. If you upload such an image, we will complete your layout without a picture. The layout will be shipped to you along with a refund for the cost of the uploaded picture.

Policies 

Privacy

We think companies that sell your private information are sleazy. We don’t want to do business with them either. With us, your information will never be given or sold to anyone at any time.

Photo Privacy

We also do not store your images. Any image uploaded to our site will be deleted after it has been printed for its corresponding layout. The privacy and security of our customers in the most important thing to us. We also are parents and most of the images we receive are of children. We just think it’s creepy that their image would be stored by any company longer than necessary to create the ordered product. So we delete all images after we’ve created the layout.

Ordering and Shipping

For fundraisers

If your order is part of a fundraiser, your order will ship out at the time designated by the fundraiser. This is normally 8 weeks after the fundraiser closes. If you are shipping to the school – a special low shipping rate is applied. If you are shipping directly to an address, the normal shipping fees apply.

Individual orders

Any orders made outside of a fundraiser are custom made. They ship in 7-10 business days from the receipt of the order. Normal shipping fees apply.

Damages

For any products that are damaged on arrival, please contact us within 5 business days. We will do whatever we can to make it right.

Returns

We strive for the highest customer satisfaction. As all of our items are custom made, we do not accept returns.

Payments

All payments are due at the time the order is placed. Online orders may be paid by credit card. We accept Visa, MasterCard, Discover, and American Express. Customers placing paper orders as part of a school fundraiser may pay by cashier check or money order, if preferred, using the catalog order form and submitting their order through their school.